Responsible Gaming
Gaming Should Be Entertainment
At e-bex.co.nz, we believe that online gaming should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Please gamble responsibly and only with money you can afford to lose.
Age Verification
Our platform is strictly for players aged 18 years or older, or the legal gambling age in your jurisdiction, whichever is higher. By accessing our site, you confirm that you meet this age requirement. We conduct age verification checks and reserve the right to request identification at any time.
Warning Signs of Problem Gambling
If you experience any of the following, you may have a gambling problem. Please seek help immediately:
- Chasing losses by gambling more to recover money lost
- Hiding your gambling activity or lying about the amount you gamble
- Gambling with money intended for essential expenses (rent, bills, food)
- Experiencing mood swings or irritability when not gambling
- Neglecting family, friends, work, or education due to gambling
- Borrowing money to gamble or pay gambling debts
- Feeling anxious or depressed about your gambling habits
- Failed attempts to reduce or stop gambling
- Needing to gamble with larger amounts to achieve the same excitement
- Losing track of time while gambling
Self-Help Tools & Responsible Gaming Features
We provide tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose during a gaming session
- Reality Checks: Receive regular reminders during gameplay about how long and how much you've been gambling
- Session Time Limits: Automatically end your gaming session after a set duration
- Self-Exclusion: Temporarily or permanently exclude yourself from your account and all our services
- Account Cooling Off: Take a break from gambling for a specified period
To access these tools or learn more, please contact our customer support team.
Support & Counseling Resources
If you're struggling with problem gambling, professional help is available. We encourage you to reach out to one of these organizations:
Australia (Primary for AU jurisdiction)
- Gambling Help Online – Confidential support and counseling
www.gamblinghelponline.org.au - Lifeline Australia – 24/7 crisis support
Phone: 13 11 14
United Kingdom
- GamCare – Free, confidential support and treatment
www.gamcare.org.uk - GamStop – National self-exclusion scheme
www.gamstop.co.uk
Canada
- Responsible Gambling Council
www.responsiblegambling.org
United States
- National Council on Problem Gambling – Helpline: 1-800-522-4700
www.ncpgambling.org
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – German Federal Centre for Health Education
Helpline: 0800 137 27 00
Need Help? Take Action Today
If you believe you or someone you know may have a problem with gambling, please seek professional help immediately. There is no shame in reaching out—support is available and recovery is possible.
Contact one of the organizations listed above, speak with your doctor, or call a helpline in your country. You can also contact our customer support team to discuss self-exclusion options or access our responsible gaming tools.
Remember: You are not alone, and help is just a phone call away.